Privacy Policy
Effective Date: September 8, 2025
Introduction
Welcome to Tompkins Stairway Garden (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you visit our website tompkinsstairs.com (the “Service”).
Information We Collect
Personal Information You Provide
When you interact with our website, we may collect personal information that you voluntarily provide, including:
- Name and contact information when you subscribe to our newsletter
- Email address for volunteer sign-ups or event notifications
- Comments and feedback you submit through our contact forms
- Photos or content you share with permission for our community gallery
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and general location information
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our website services
- To send newsletters and updates about garden activities and events
- To respond to your inquiries and provide customer support
- To organize volunteer activities and community events
- To improve our website functionality and user experience
- To analyze website usage and generate insights for better service
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our website (such as email service providers or website hosting)
- Legal Requirements: When required by law, court order, or government request
- Safety and Protection: To protect the rights, property, or safety of our organization, users, or others
- Consent: With your explicit consent for specific purposes
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide social media features
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Newsletter subscriptions can be canceled at any time, and we will promptly remove your information from our mailing lists.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from newsletters and communications at any time
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected and how it’s used
- Right to delete personal information
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@tompkinsstairs.com
Governing Law
This Privacy Policy is governed by the laws of California, United States, without regard to conflict of law provisions.
Last updated: September 8, 2025